up
2020-01-16 - Insert Title Here
Independent Study op available. Also hear about this in Audit. They’re really trying to get this off the ground, and it seems kinda cool.
Overview
- Disaster Recovery
- Recovering from a significant disaster
- Restore critical business processes
- Do it fast, inside 30 days
- Business Continuity
- Identifying and Mitigating critical machines that may fail
- “Our big printer is our only one, we should have another.”
- Restore businesses back to pre-disaster state. Return to normal operations.
- Takes a long time.
Q: Are we a whole company or a department?
A: You will choose one of many technical departments
Common Mistakes
- No BIA
- Too tech focused
- Doesn’t involve the business
- Ops personnel responsible
- Who is supposed to do things?
- Docs too complex
- Needs to be clear and understood.
- No plans for maintenance
- No Training
- Template restrictions
- Not understanding needs
- Compliancy
- Due diligence
- “Never happen to me”
- Not getting started
Basic concepts
- Readiness assessment
- Is the company large enough to need this?
- flow
- identify critical paths
- unite tech w/ business
- minimize decision making
- decisions made ahead of time
- training!
- Change Management
- Changes to the document must alert stakeholders
- “Businesses live and die by change management”
- Management commitment
- Plan needs support and authority
Avoid single points of failure.
Read this: Bus Factor
- Assignments will set technical expectations
- Teams will set team expectations
Team selection
- Business World
- Teams selected by expertise and roles
- Tasks generated by team
- In Class
- Teams are assigned
- Tasks are assigned weekly
- Teams will work together every Thursday
Class Activity: Team Contract
Number on nametag is Group
Successful Teams
- All contribute
- Communicate directly
- Communicate outside class
- Explore topics on their own
Talking to team about communication
- Read teamroles.pdf
- Each member make a list of their favorites
Team Contract
- Expectations
- Team Meetings
- Class Attendance
- 5 to 7 ground rules
- Roles and Responsibilities
- Communication Plan
- Conflict Resolution
- Process for Making Revisions
- Signatures